Privacy Policy

The protection of your privacy and your personal data is of particular concern to us. In the following sections, you will be informed about all data processing operations that take place on our website.

Who is responsible for processing your data?

RUBICON IT GmbH is responsible for all data processed in the course of your visit to our website:

Gonzagagasse 16
1010 Vienna


Company register number: FN 216900x
Commercial Register Court: Commercial Court Vienna
UID: ATU53027200

What data is processed?

The following sections provide you with an overview of the personal data that we process on our website and the legal basis on which the processing is based.

Loss reports

When you submit a loss report, you provide us with personal data that we process exclusively for the purpose of fulfilling the service:

  • First and last name
  • Address
  • E-mail address
  • Preferred language
  • Telephone number (optional)
  • Details of the object of loss, which contain personal data (e.g. date/year of birth, ID number, debit card number, social security number, ...)

An essential part of the service is the forwarding of your data to public lost property offices within Switzerland (municipalities, cities). They may only use the data to fulfill the statutory duties of a lost property office, to inform you of the find and to hand over the item to you.

If you have additionally agreed to this, your data will also be transmitted to private lost property service organizations (e.g. transport companies and airports) and lost property authorities in other European countries. These organizations or lost property authorities may also only use the data to notify you of the find and hand over the item to you.  

The data will be stored for 12 months for these purposes in accordance with Art. 6 para. 1 lit. a and b GDPR.

Lost property reports

If you have found an easyfind item, you can contact the loser via our website. For this purpose, your first and last name and either your telephone number or your e-mail address will be forwarded once to the person registered under the easyfind code. This is only possible with your consent. Your personal data will not be stored at or easyfind or used for other advertising purposes.

Server log files

To ensure the security and functionality of our websites, we need to collect and analyze access data (website visited, time of access, browser, operating system, IP address). In the event of a security incident, this data is used to determine and eliminate the cause. The data is stored for 12 months for this purpose in accordance with Art. 6 para. 1 lit. f GDPR.

Contact forms

As part of processing your inquiry about our products, we process the data that you send us in the contact form. If your inquiry also concerns our partner products, your data may be forwarded to these partners in order to answer your inquiry. In this case, the processing is based on Art. 6 para. 1 lit. b and f GDPR, because it serves to initiate a contract with us and is in our legitimate interest. Your data will be stored for as long as is necessary to process your request.


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. There are two main types of cookies: technically necessary cookies, which are required for the operation of a website, and technically unnecessary cookies, which collect usage statistics, for example. While technically necessary cookies are automatically stored on your computer or device on the basis of our legitimate interest, technically unnecessary cookies require your consent.

The following technically necessary cookies are used on our website:

NamePurposeStorage duration
Cookie_notice_acceptedThis cookie stores whether or not you have consented to technically unnecessary cookies in the course of the cookie banner1 year
pll_languageThis cookie saves the language settings you have selected1 year

Some of the cookies used on our website originate from service providers in third countries (especially the USA). It is therefore possible that some of your data (e.g. IP address, usage behavior, technical data) may be transferred to the USA. In the opinion of the Court of Justice of the European Union, there is currently no adequate level of data protection in the USA. When using cookies from service providers from third countries, we therefore obtain your express consent in the cookie banner.

You can revoke your consent to the use of technically unnecessary cookies and cookies from third countries at any time.

Your rights

If we process your personal data, you have the following rights in accordance with the applicable European and Austrian data protection regulations:

  • Information
  • Correction
  • Deletion
  • Restriction of processing
  • Data transmission
  • Contradiction

If you believe that the processing of your data is contrary to data protection law, you are free to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, e-mail:

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